
Can digitalisation spur growth and close gaps?
By Welby Leaman, Senior Director Global Policy Strategy, Walmart, Ana Valero, Director of Public Affairs and Regulatory for Latin America, Telefónica and Amy Alvarez, AVP, International External and Regulatory Affairs, AT&T [1]
Accelerated digital transformation has boosted e-commerce and digital service offerings. Across 13 African countries, more than 1 in 5 firms started using or expanded their use of digital technology in response to the shock of the pandemic. Decades of investment in connectivity, public-private collaboration and greater adoption of digital technologies by the public sector, including for public services, further accelerated digital transformation across emerging markets. Now, as countries struggle to return to growth, digital transformation can accelerate productivity and global trade. A 10% increase in digital connectivity between countries has been shown to increase trade in goods by nearly 2% on average, trade of parcels by 4%, and trade in services by over 3%.
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