
A faster path to digital transformation in Latin America
By Angel Melguizo, Vice President, Economic, External & Regulatory Affairs, VRIO Corp; Eduardo Salido Cornejo, Head, Public Affairs Intelligence, Telefónica Hispanoamérica; and Welby Leaman, Senior Director, Global Policy Strategy, Walmart[1]
Covid-19 put in stark relief the urgent need for accelerated digitalisation around the world. The good news is that so many people stepped up to meet this challenge. In many parts of the private sector, digital rollout that business executives thought would take years was achieved in weeks or even days, as customers’ digital adoption soared. Latin America was no exception to this phenomenon: in mid-March 2020, internet traffic increased by more than 40% practically overnight. The robustness of telecommunications infrastructure in the region – built by decades of investment – and the flexibility of many Latin American governments during the pandemic, were among the factors that facilitated this transition.
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