
How migrants can best benefit from the use of digital tech
By Tim Unwin, Chairholder, UNESCO Chair in ICT4D, Royal Holloway, University of London
UN agencies, donors, and civil society organisations have invested considerable time, money and effort in finding novel ways through which migrants, and especially refugees, can benefit from the use of digital technologies. Frequently this has been through the development of apps specifically designed to provide them with information, advice and support, both during the migration journey and in their destination countries. All too often, though, these initiatives have been short-lived or have failed to gain much traction. The InfoAid app, for example, launched by Migration Aid in Hungary amid considerable publicity in 2015 to make life easier for migrants travelling to Europe, posted a poignant last entry on its Facebook page in 2017: “InfoAid app for refugees is being rehauled, so no posting at the moment. Hopefully we will be back soon in a new and improved form! Thank you all for your support!”
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