By Angel Melguizo, Vice President, External & Regulatory Affairs, AT&T VRIO Latin America; Eduardo Salido Cornejo, Public Affairs and Policy Manager Latin America, Telefónica; and J. Welby Leaman, Senior Director, Global Government Affairs, Walmart, Inc1
IPhone, Google, Facebook, Netflix, YouTube, Bitcoin, Twitter, TikTok, LinkedIn, Uber, Rappi: how many of them have you used today? And if so many of the things that impact our day-to-day lives, creating common experiences across the globe, did not exist 25 years ago (see John Erlichman’s tweet), what can an increasingly connected world create over the next 25 years? The next 60?
The transformative impact of digitalisation affects not just our personal lives but also governments, public services and businesses. For instance, Artificial Intelligence (AI) has advanced rapidly in recent years and is being applied in settings ranging from health care, to agriculture, to financial markets. Accelerated by the surge in digital services, including essential public services, during the COVID-19 crisis, AI has the potential to transform business models, government systems and policy making through greater adoption across the private and public sector. Already today, 40% of internet traffic is not human but generated by machines; an unstoppable consequence of digitalisation.Continue reading